We have a system upgrade on Friday 6th August. Branches & Member Service Centre will close at 4pm for the day. Phone Banking will not be available. Online Banking and The Mac App will work as normal.
|Feature||Online Banking||The Mac App|
|Funds transfer internal||Yes||Yes|
|Funds transfer external||Yes||Yes|
|View / New / Delete Payees||Yes||View/delete only|
|View / New / Delete Billers||Yes||View/delete only|
|Customise mobile banking (list size)||No||Yes|
|Security token at login||Yes||No|
|Terms and conditions acceptance||Yes||Read only ability|
|Filter by account type||Yes||No|
|View/modify periodical payments||Yes||No|
Instead of receiving a paper statement in your letterbox, you will receive an email advising that your statement is available to view online.
You won’t need to register for The Mac App. You’ll need to visit the App Store or Google Play Store to download the App. To access your accounts simply use your current Online Banking login and password details.
Note: You will need Online Banking access in order to use The Mac App. See FAQ above for registration information.
If your Visa Debit Card has been misused, lost or stolen or the PIN has become known to someone else, you must contact us as soon as possible. You can report your card as lost or stolen using The Mac App or by calling us on 1300 622 278 (within Australia) as soon as possible.
If you are overseas please phone 61 2 4640 9999 (24 hours, 7 days a week)
You can use PayWave functionality for purchases up to $200 each day or up to 10 transactions. Please note that merchants have a PayWave limit of $100 per transactions.