We have a system upgrade on Friday 6th August. Branches & Member Service Centre will close at 4pm for the day. Phone Banking will not be available. Online Banking and The Mac App will work as normal.
Real Time Payments are the newest way to transfer funds within Australia. Depending on the receiving institution, funds can be available in less than 1 minute, 24 hours a day, 7 days a week.
The New Payments Platform enables real time clearing and settlement for electronic payments. It has the ability to simplify payments through an Addressing Service as well as offer the ability to include more information with payments. For more information about the New Payments Platform, please visit the New Payments Platform website.
Our system will take the guess work out for you by automatically selecting the correct type of payment.
A PayID enables you to register your mobile number, email or even ABN to then give to people instead of your BSB and account details. You can register your personal PayID through online banking or The Mac app. Alternatively, you can contact our friendly team on 1300 622 278 or visit one of our branches.
If you don’t have a mobile phone, email address, you won’t be able to register for PayID. You can still send and receive real time payments through Osko.
If you send a payment using a PayID, our system will automatically check the details on a National Addressing System and ask you to confirm who you are sending the payment to before you complete the transfer. In the event that you accidentally transfer to the wrong person, please contact our team ASAP on 1300 622 278.