You can contact the business/merchant and instruct them to cancel the recurring payment or direct debit.
Alternatively, you can contact our friendly team who can cancel the recurring payment or direct debit on your behalf. It is important to remember that you will still need to speak to the business/merchant to ensure you comply with an contractual obligations you may have with them.
Also, for us to cancel a recurring payment connected to your Visa Debit card, we need to cancel your card as well. If you wish to replace the card, a replacement card fee may be charged.